Senior Operations and Leadership Professional

2 days ago


Wellingborough, Northamptonshire, United Kingdom CV Library Full time
About the Role
We are looking for a dynamic and strategic leader to join our Wellingborough team as an Academic and Operations Officer. You will be responsible for delivering high-quality outcomes, driving operational excellence, and fostering a culture of continuous improvement.

Responsibilities:
  1. Operational Performance: Review performance data to track productivity and goal achievement.
  2. Quality Assurance: Develop and implement quality assurance processes to ensure maximum efficiency and quality targets are met.
  3. Team Leadership: Lead and develop a high-performance team.
  4. Customer Satisfaction: Analyse customer feedback and implement strategies to improve client satisfaction.


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