IT Service Management Systems Expert

3 weeks ago


Redruth, Cornwall, United Kingdom NHS Full time
About the Role

We are seeking a highly skilled IT Service Management Systems Administrator to join our team at Royal Cornwall Hospitals NHS Trust.

The successful candidate will have experience in implementing and maintaining IT systems, with a strong focus on service management and automation.

This is an exciting opportunity for someone to take the lead in the maintenance, administration, and continual improvement of our IT Service Management tool, SMAX.

As a key member of our team, you will be responsible for planning implementations, testing, training, release and change management, development, and ongoing maintenance/administration.

You will also have knowledge and understanding of integrations, including system connections with mail services, ADFS, Connect-IT, and APIs for new services.

Able to work flexibly across Cornwall NHS sites and from home, this role offers an excellent work-life balance.

The estimated salary for this role is £32,000 - £40,000 per annum, depending on experience.

  • Key Responsibilities:
    • Implementation and maintenance of IT systems
    • Service management and automation
    • Planning, testing, training, and release management
    • Development and maintenance of IT systems


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