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Front of House Team Leader

2 months ago

StocktononTees, Stockton-on-Tees, United Kingdom Stonegate Group Full time

Job Summary

We are seeking an experienced Team Leader to join our Front of House team at Stonegate Group. As a Team Leader, you will be responsible for supporting, coaching, and mentoring your team to deliver exceptional guest experiences.

Key Responsibilities

  • Support the management team in creating and delivering a vision for exceptional guest experiences
  • Ensure standards and compliance are maintained in the manager's absence
  • Coach and mentor team members to improve their skills and performance
  • Create a welcoming atmosphere for guests

Requirements

  • At least 18 years old
  • Passion for delivering exceptional guest experiences
  • Ability to work effectively in a team environment
  • Strong communication and interpersonal skills

What We Offer

  • Award-winning training and development programs
  • 25% off food and drink for you and your friends in over 800 sites
  • Referral scheme of up to £1,000 per person
  • Dental insurance
  • Employee assistance program

About Us

Stonegate Group is a leading operator of pubs, bars, and late-night venues in the United Kingdom. Our diverse portfolio of brands includes Slug & Lettuce, Be At One, and Popworld. We pride ourselves on providing a warm and welcoming environment for our guests, and we're looking for like-minded individuals to join our team.