Digital Support Assistant

14 hours ago


Falkirk, United Kingdom QA Limited Full time
{"title": "Digital Support Apprentice", "description": "Unlock Your Digital Potential

Are you eager to kickstart your career and gain recognized qualifications while earning a salary? Taskmaster in Grangemouth is seeking a motivated individual to join their team as a Digital Support Apprentice.

This is an exceptional opportunity to acquire digital skills that will support Taskmaster's recruitment professionals. With over 25 years of experience, Taskmaster has a network of offices managed by dynamic individuals, and this is your chance to be part of their ongoing success.

As a Digital Support Apprentice, your responsibilities will include:

Key Responsibilities:
  • Acting as the first point of contact for candidates
  • Learning to utilize 'Profile' – our CRM system – to upload applications and completed reference checks
  • Designing marketing materials on Canva and distributing them via Outlook
  • Contributing to our social media presence on Facebook and Instagram
  • Maintaining timesheets through Microsoft 365 and inputting payroll and holidays onto 'Profile'
  • Selecting candidates using CRM and contacting them via Outlook
  • Answering phone calls to clients, taking detailed notes, and logging client information onto the CRM system
Required Skills:
  • Excellent computer skills – these will be enhanced with your apprenticeship training
  • Taking pride in your work and enjoying being organized
  • Ability to communicate with diverse individuals and build relationships
  • Capacity to think critically and enjoy solving problems
What We Offer:
  • An excellent starting apprentice salary of £18,000 per annum, with regular reviews based on performance
  • Opportunity to progress up to a £25,000 salary after successful completion of your apprenticeship and good performance levels
  • Career progression – the world is your oyster
  • Internal and external training
  • Performance-related salary increases up to £25,000 per annum
  • Bonus entitlement
  • Private healthcare
  • Company events and the vision of being part of the bigger picture in Scotland
  • Supplementary pay for driving theory test and lessons, and holiday funds
Future Prospects:
  • 90% of QA apprentices secure permanent employment after completing their apprenticeship, which is 20% higher than the national average

Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed.

", "lang_code": "en"}

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