Customer Service Representative

1 month ago


Llanrumney Community, Cardiff, United Kingdom Tesco Full time

About the Role

We are seeking a skilled and enthusiastic Customer Service Representative to join our team at the Cardiff Countisbury Express store. As a key member of our team, you will be responsible for delivering exceptional customer service, ensuring a positive shopping experience for our customers.

Key Responsibilities

  • Provide excellent customer service, responding to customer queries and resolving issues in a timely and professional manner.
  • Work collaboratively with colleagues to achieve sales targets and improve customer satisfaction.
  • Maintain a high level of product knowledge, ensuring you are aware of promotions, prices, and product information.
  • Contribute to a positive and inclusive store environment, promoting a culture of respect and teamwork.
  • Adhere to company policies and procedures, ensuring compliance with health and safety regulations.

What We Offer

  • A competitive hourly rate, with opportunities for pay increases and bonuses.
  • A comprehensive training program, equipping you with the skills and knowledge to succeed in your role.
  • A supportive and inclusive work environment, with opportunities for career progression and development.
  • A range of benefits, including discounts on Tesco products, free wellbeing services, and access to our colleague networks.


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