Desktop Support Specialist
2 weeks ago
We are seeking a skilled Desktop Support Technician to join our team at Dovetail and Slate Ltd. This role involves providing IT support to users, ensuring smooth operations of IT systems, and assisting with both hardware and software troubleshooting.
Key Responsibilities:- Provide an IT Helpdesk service, handling user issues related to IT hardware, systems, and services.
- Diagnose and resolve problems with desktop hardware, software, and Windows operating systems.
- Install and configure IT hardware, software, and peripheral equipment.
- Log user inquiries, ensuring timely responses and resolutions.
- Support maintenance programs for equipment and desktop computers.
- Maintain the IT asset database and manage user accounts.
- Collaborate with the Network Services team for server and network maintenance.
- Strong technical and diagnostic skills, proficiency in Windows troubleshooting, excellent communication and time management abilities, and a team-oriented mindset.
- Level 2 qualification in IT or relevant industry certification, Level 2 in English and Maths.
- Experience: Windows installation, configuration, and support, plus hardware setup and maintenance experience.
- Knowledge of Microsoft Active Directory support.
- Experience working in further education or similar environments.
- Understanding of Apple OS X troubleshooting.
- Flexibility to occasionally work evenings or weekends as needed.
- Ability to travel between sites.
- Strong commitment to equality, diversity, and safeguarding practices.
This role requires a flexible approach to adapt to the evolving needs of the organization. All staff members are expected to participate in Learning & Development programs and contribute positively to creating a safe, inclusive environment.
Dovetail and Slate Ltd is committed to safeguarding and promoting the welfare of children and young people and expects all staff, applicants, and clients to share this commitment.
This role may involve work with under 18's or vulnerable adults. Any appointment will be made subject to strict vetting and screening checks and receipt of a satisfactory enhanced DBS check. Dovetail and Slate Ltd acts as an Employment Agency (perm) and an Employment Business (temp/contract).
Because education matters. Dovetail and Slate Limited (11351060) acts as an Employment Agency.
-
Care Support Specialist
1 month ago
South Shields, South Tyneside, United Kingdom The Human Support Group Limited Full timeAbout the RoleWe are seeking a compassionate and caring individual to join our team as a Care Support Specialist. As a Care Support Specialist, you will play a vital role in supporting our clients to live safe and independent lives in their own homes.Key ResponsibilitiesAssist clients with personal care tasks, such as bathing, dressing, and using the...
-
Care Support Specialist
1 month ago
South Shields, South Tyneside, United Kingdom The Human Support Group Limited Full timeAbout the RoleWe are seeking a compassionate and caring individual to join our team as a Care Support Specialist. As a Care Support Specialist, you will play a vital role in supporting our clients to live safe and independent lives in their own homes.Key ResponsibilitiesAssist clients with personal care tasks, such as bathing, dressing, and using the...
-
CDAS Support Specialist
3 weeks ago
South Shields, South Tyneside, United Kingdom Changing Lives Full timeAbout UsAt Changing Lives, we believe that everyone deserves a safe home, a rewarding job, and a life free from addiction or abuse. Our charity is powered by over 600 passionate colleagues who bring a diverse and inclusive environment for our colleagues to grow.Our ServicesWe provide specialist accommodation and outreach services for rough sleepers,...
-
CDAS Support Specialist
3 weeks ago
South Shields, South Tyneside, United Kingdom Changing Lives Full timeAbout UsAt Changing Lives, we believe that everyone deserves a safe home, a rewarding job, and a life free from addiction or abuse. Our charity is powered by over 600 passionate colleagues who bring a diverse and inclusive environment for our colleagues to grow.Our ServicesWe provide specialist accommodation and outreach services for rough sleepers,...
-
Care and Support Specialist
13 hours ago
South Shields, South Tyneside, United Kingdom Springfield Healthcare Full timeWe are seeking a Care and Support Specialist to provide person-centred care and support to clients in their own homes. As a key member of our team, you will work closely with clients, their families, and other healthcare professionals to deliver high-quality care and support.About the RoleAs a Care and Support Specialist, you will be responsible...
-
CDAS Support Specialist
1 month ago
South Shields, South Tyneside, United Kingdom Changing Lives Full timeAbout Changing LivesWe are a nationwide charity dedicated to helping individuals facing challenging circumstances to make positive change. Our mission is to provide a safe and supportive environment for people to overcome their problems and live successful, independent lives.Our services across the country cater to thousands of people each year who are...
-
CDAS Support Specialist
1 month ago
South Shields, South Tyneside, United Kingdom Changing Lives Full timeAbout Changing LivesWe are a nationwide charity dedicated to helping individuals facing challenging circumstances to make positive change. Our mission is to provide a safe and supportive environment for people to overcome their problems and live successful, independent lives.Our services across the country cater to thousands of people each year who are...
-
CDAS Support Specialist
5 days ago
South Shields, South Tyneside, United Kingdom Changing Lives Full timeAbout UsChanging Lives is a leading charity dedicated to empowering individuals facing complex challenges to achieve positive change. Our mission is to provide a safe and supportive environment, enabling people to overcome adversity and thrive.We offer a range of services across the country, addressing issues such as homelessness, addiction, unemployment,...
-
CDAS Support Specialist
5 days ago
South Shields, South Tyneside, United Kingdom Changing Lives Full timeAbout UsChanging Lives is a leading charity dedicated to empowering individuals facing complex challenges to achieve positive change. Our mission is to provide a safe and supportive environment, enabling people to overcome adversity and thrive.We offer a range of services across the country, addressing issues such as homelessness, addiction, unemployment,...
-
CDAS Support Specialist
2 weeks ago
South Shields, South Tyneside, United Kingdom Changing Lives Full timeAbout UsChanging Lives is a leading charity dedicated to empowering individuals and families to overcome adversity and achieve a better life. Our mission is to provide a safe and supportive environment where people can thrive and reach their full potential.We believe that everyone deserves a chance to change their life for the better, and we're committed to...
-
CDAS Support Specialist
2 weeks ago
South Shields, South Tyneside, United Kingdom Changing Lives Full timeAbout UsChanging Lives is a leading charity dedicated to empowering individuals and families to overcome adversity and achieve a better life. Our mission is to provide a safe and supportive environment where people can thrive and reach their full potential.We believe that everyone deserves a chance to change their life for the better, and we're committed to...
-
CDAS Support Specialist
1 week ago
South Shields, South Tyneside, United Kingdom Changing Lives Full timeAbout UsChanging Lives is a leading charity dedicated to empowering individuals facing complex challenges to achieve positive change. Our mission is to provide a safe and supportive environment, enabling people to overcome adversity and thrive.We offer a range of services across the country, addressing issues such as homelessness, addiction, unemployment,...
-
CDAS Support Specialist
1 week ago
South Shields, South Tyneside, United Kingdom Changing Lives Full timeAbout UsChanging Lives is a leading charity dedicated to empowering individuals facing complex challenges to achieve positive change. Our mission is to provide a safe and supportive environment, enabling people to overcome adversity and thrive.We offer a range of services across the country, addressing issues such as homelessness, addiction, unemployment,...
-
CDAS Support Specialist
1 week ago
South Shields, South Tyneside, United Kingdom Changing Lives Full timeAbout UsChanging Lives is a leading charity dedicated to empowering individuals and families to overcome adversity and achieve a better life. Our mission is to provide a safe and supportive environment where people can thrive and reach their full potential.We believe that everyone deserves a chance to change their life for the better, and we're committed to...
-
CDAS Support Specialist
2 weeks ago
South Shields, South Tyneside, United Kingdom Changing Lives Full timeAbout UsChanging Lives is a leading charity dedicated to empowering individuals and families to overcome adversity and achieve a better life. Our mission is to provide a safe and supportive environment where people can thrive and reach their full potential.We believe that everyone deserves a chance to change their life for the better, and we're committed to...
-
CDAS Support Specialist
4 weeks ago
South Shields, South Tyneside, United Kingdom Changing Lives Full timeAbout Changing LivesWe are a nationwide charity dedicated to helping individuals facing challenging circumstances make positive change in their lives. Our mission is to provide a safe and supportive environment for people to overcome their problems and live successful, independent lives.Our services across the country cater to individuals experiencing...
-
CDAS Support Specialist
2 weeks ago
South Shields, South Tyneside, United Kingdom Changing Lives Full timeAbout Changing LivesWe are a nationwide charity dedicated to helping individuals facing challenging circumstances make positive change in their lives. Our mission is to provide a safe and supportive environment for people to overcome their problems and live successful, independent lives.Our services across the country cater to individuals experiencing...
-
CDAS Support Specialist
2 weeks ago
South Shields, South Tyneside, United Kingdom Changing Lives Full timeAbout Changing LivesWe are a nationwide charity dedicated to helping individuals facing challenging circumstances make positive change in their lives. Our mission is to provide a safe and supportive environment for people to overcome their problems and live successful, independent lives.Our services across the country cater to individuals experiencing...
-
CDAS Support Specialist
4 weeks ago
South Shields, South Tyneside, United Kingdom Changing Lives Full timeAbout Changing LivesWe are a nationwide charity dedicated to helping individuals facing challenging circumstances make positive change in their lives. Our mission is to provide a safe and supportive environment for people to overcome their problems and live successful, independent lives.Our services across the country cater to individuals experiencing...
-
CDAS Support Specialist
2 weeks ago
South Shields, South Tyneside, United Kingdom Changing Lives Full timeAbout UsAt Changing Lives, we believe that everyone deserves a safe home, a rewarding job, and a life free from addiction or abuse. Our charity is powered by over 600 passionate colleagues who bring a diverse and inclusive environment for our colleagues to grow.Our ServicesWe provide specialist accommodation and outreach services for rough sleepers,...