Store Leader
5 days ago
About the Role
We are seeking a motivated and customer-focused Supervisor to join our Pavers team in Otley. As a key member of our store management team, you will be responsible for delivering exceptional customer service, leading by example, and inspiring your team to achieve results.
Key Responsibilities
- Support the management team in the day-to-day running of the store, coaching and developing the team, and driving the achievement of KPIs.
- Deliver consistently high levels of customer service, advising on shoe care and accessories to complement a customer's needs.
- Be self-aware, questioning, learning, and taking responsibility for yourself and the performance of your store alongside the management team.
- Live and breathe Pavers DNA, leading by example.
What We Offer
- Competitive hourly rate of £12.10, increasing to £12.35 after completing the required retail induction PaSS stages.
- Generous Staff Discount scheme, some of which can be shared with family and friends.
- Holiday entitlement increasing with service.
- Company Contribution Pension.
- Access to the Pavers Foundation, an employee-led grant application and charitable giving scheme.
- Access to the Pavers Academy, providing career pathways through online learning, face-to-face courses, apprenticeships, professional qualifications, and mentoring programs.
- Access to wellbeing and financial support through RetailTRUST.
Requirements
- Good availability, including weekend and weekday working.
- Ability to work in a fast-paced retail environment.
- Excellent communication and interpersonal skills.
- Ability to lead by example and motivate a team.
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