Bakery Team Member
1 month ago
Customer Service Assistant Opportunity
We are seeking a motivated and friendly Customer Service Assistant to join our team at Greggs. As a key member of our bakery team, you will be responsible for providing excellent customer service and contributing to the continuous improvement of our store and staff.
Key Responsibilities:
- Preparing and presenting food and drinks to our customers.
- Managing the ovens and cooking hot food items.
- Demonstrating a complete understanding of our menu items and explaining options to customers.
- Re-stocking sandwiches and other food items to ensure a sufficient supply throughout the day.
- Using the till to record orders, take payments, and provide correct change.
- Adhering to all food handling, safety, and sanitation standards when storing, preparing, and serving food.
Requirements:
- Previous experience in a similar role and/or industry is preferred.
- Some understanding of health and food safety legislative responsibilities in a food environment.
- Ability to contribute ideas for delivering exceptional customer service and driving the business forward.
What We Offer:
- Excellent benefits package including holiday, maternity and paternity leave, and pay in excess of statutory entitlements.
- Develop your skills and capability in a highly supportive and multi-diverse culture.
- Outstanding training and development opportunities.
- Generous staff discount in all our SPAR stores.
- Paid breaks and free tea and coffee.
- Early access to your pay through 'EarlyPay'.
- 24/7 access to your payslips and rotas via HR/Payroll portal.
- Wellbeing support, including emotional support, counselling, legal, and financial advice.
- Company pension scheme and NEST pension scheme.
- Company life insurance and long service awards.
About Us:
A.F. Blakemore & Son Ltd is a leading privately owned company in the UK, with a turnover of £1.3 billion and over 7,000 employees. We are committed to creating a fair and inclusive workplace for all, and offer a guaranteed interview scheme for candidates with disabilities who meet the minimum criteria for the role.
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