Senior Account Manager

3 weeks ago


Leeds, Leeds, United Kingdom Iwoca Ltd Full time
About the Role

We're seeking a Senior Account Manager to join our team at Iwoca Ltd. As a trusted advisor, you'll work closely with merchants to offer innovative Trade Credit and BNPL solutions, driving growth and customer satisfaction.

Key Responsibilities
  • Understand merchant businesses and identify opportunities for iwocaPay to benefit their customers.
  • Lead product pitches and demos to prospective merchants, leveraging your consultative sales skills and experience in explaining complex products.
  • Collaborate with the Key Account Team Lead and stakeholders to ensure seamless customer experiences.
Requirements
  • Proven customer relationship management experience and a strong track record of meeting and exceeding KPIs.
  • Excellent communication skills, with a passion for delighting customers and a growth mindset.
  • Experience in consumer or B2B BNPL commercial roles, with a focus on driving sales opportunities and delivering 'best-in-class' customer experiences.
What We Offer
  • A competitive salary and benefits package, including medical insurance, 25 days' holiday, and a fully paid sabbatical after 4 years.
  • A dynamic and supportive work environment, with opportunities for professional growth and development.
  • A chance to be part of a leading Fintech company, shaping the future of finance and making a real impact on businesses and the economy.


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