Dual Fuel Metering Engineer Specialist

20 hours ago


Manchester, United Kingdom Reliant Resource Services Full time

Job Overview

This role involves installing Dual Fuel Smart Meters in residential properties, focusing on the Eon contract. It is an exciting opportunity for a skilled individual to provide excellent customer service and contribute to meeting daily/monthly/quarterly targets.

Key Responsibilities

  1. Install Smart Meters in domestic properties to ensure efficient energy management.
  2. Effectively manage stock levels on the van or via 'dropbox' facilities to minimize delays.
  3. Deliver first-class customer service, providing timely support and addressing queries professionally.
  4. Promote energy efficiency by offering advice to customers.
  5. Maintain accurate and timely worksheet submissions.
  6. Collaborate with the Smart Metering Operations Manager to achieve performance targets.
  7. Plan, organize, and manage workload to meet company deadlines.
  8. Resolve customer queries efficiently and effectively.
  9. Perform additional duties as required to fulfill this position's objectives.
  10. Display flexibility in adapting to changing job requirements.

Essential Skills and Qualifications

  1. Excellent organizational skills for managing multiple tasks and deadlines.
  2. Proven experience in Dual Fuel Metering, ensuring a strong understanding of the role's complexities.
  3. A history of exceeding performance targets, demonstrating dedication and hard work.
  4. Superior communication skills, both written and verbal, for effective customer interaction.
  5. The ability to remain calm under pressure, prioritizing tasks to meet deadlines.
  6. Capacity to work independently and collaboratively as part of a team.
  7. Proficiency in using IT systems and tools.

Benefits Package

  • Basic Salary: £40,450 per annum
  • Potential annual bonus of up to £1,200
  • 22 days of annual leave plus bank holidays
  • Company-provided vehicle, tools, and uniform
  • Competitive overtime rates available
  • Optional On-call arrangement with a standby payment of £400 (Monday-Sunday)
  • Overtime payments at 1.5x rate (Monday-Saturday) and 2x rate (Sunday and Bank Holidays)


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