IT Support Technician
2 weeks ago
We are seeking a highly skilled and motivated IT Support Technician to join our team at Grassroots Recruitment Limited in Bolton, UK. This is an excellent opportunity for someone who is passionate about providing exceptional technical support and assistance to employees.
The ideal candidate will have a strong background in IT and experience working with hardware, software, and network systems. They will be responsible for resolving technical issues, escalating complex problems, and providing training to staff on hardware and systems usage.
In return, we offer a competitive salary of £25,000 - £35,000 per annum, depending on experience, as well as opportunities for career growth and professional development.
About the RoleThis IT Support Technician role involves:
- Providing timely and effective solutions to infrastructure, ICT Systems, and hardware issues;
- Supporting all hardware and software across the business;
- Assisting with ICT use within the business;
- Offering a helpdesk/front-line service to employees;
- Escalating job issues to the ICT team;
- Providing training to staff on hardware and systems usage.
To succeed in this role, you will need:
- Strong knowledge of Windows Microsoft Windows Server, Microsoft Exchange, Microsoft SQL, Microsoft Windows 10, and Microsoft Office 365;
- Experience with desktop and server hardware, phone systems, networking, and cabling;
- Excellent problem-solving skills and ability to work under pressure;
- Good communication and interpersonal skills;
- Ability to work effectively in a team environment.
In addition to a competitive salary, we offer:
- A long-term career opportunity in a well-established business with a great environment, support, and benefits;
- Ongoing training and professional development opportunities;
- A collaborative and dynamic work environment;
- A chance to make a real difference in the lives of our employees and customers.
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