Experienced Casino Cashier

3 weeks ago

London, Greater London, United Kingdom Metropolitan Gaming Full time
Job Title: Experienced Casino Cashier

At Metropolitan Gaming, we're dedicated to delivering exceptional experiences for our guests. As an Experienced Casino Cashier, you'll play a vital role in ensuring our customers receive the highest level of service.

Main Responsibilities:

• Observe and adhere to the Cash Desk Procedure Manual, guidelines, and relevant legislation.
• Maintain accurate and comprehensive records, reporting errors and omissions to your manager.
• Investigate queries from head office or in-house.
• Update points/player tracking for customers.
• Maintain all ATM's.
• Process all banking.
• Provide exceptional customer service, ensuring a unique guest experience.

Requirements:

• Banking or finance experience.
• Strong work ethic with a passion for exceeding expectations.
• Organised and methodical.
• Upbeat and positive attitude.
• Numerate.
• Holds a valid Personal Functional Licence (PFL).
• Articulate (in English).
• Personable.
• Customer service focused.
• Computer literate.

Benefits:

• Tips.
• £300 per month payment for working at this key Venue (Key Property Allowance).
• Enhanced salary from midnight until 6am.
• Cycle to work scheme.
• Company pension.
• Extensive employee HUB offering discounts from travel, retail, and hospitality to health and well-being.
• Regular training and development.
• Employee health and well-being services.
• Refer a friend incentive (Paid into your employee hub account).
• 50% off food and drinks in all our UK venues.
• Financial advice services.
• Holiday accrual with length of service.

About Us:

Metropolitan Gaming is a multi-channel gaming and leisure brand for people who live city life to the full. We're dedicated to providing exceptional experiences and service for our guests, whichever platform or venue they visit.

Why Work with Us:

We're a 'Why Not?' brand that likes to challenge the status quo. We're passionate about looking good, feeling great, keeping our finger on the pulse, doing things with a twist, and being safe hands for our customers and people.

How to Apply:

If you're passionate about delivering exceptional customer service and have the skills and experience to match, we'd love to hear from you.

Please note: you must be 18 or over and have the right to work in the UK.

Contact Information:

For more information, please contact our HR department.

Equal Opportunities:

Metropolitan Gaming is an equal opportunities employer and welcomes applications from all qualified candidates.

Disclaimer:

Metropolitan Gaming is not responsible for any errors or omissions in this job description.

Job Type:

Full-time

Location:

UK

Salary:

Competitive

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