Customer Service Representative
2 weeks ago
Job Summary
We are seeking a highly skilled CUSTOMER SERVICE ADVISOR to join our team in providing exceptional property management and tenancy administration support services to branches, landlords, and tenants.
Main Responsibilities
- Provide property management and tenancy administration support services to branches, landlords, and tenants.
- Coordinate and prepare renewal of tenancies.
- Liaise with contractors to ensure repair/maintenance works are carried out in time and to agreed standards.
Key Skills and Qualifications
- Outstanding customer service skills.
- Solid administration skills.
- Resilient, positive, numerate, and detail-oriented.
- Organised and able to prioritise workload in a fast-paced environment.
- Excellent verbal and written communication skills.
- IT literate (MS Office, internet, email systems).
Additional Benefits
- Company events.
- Company pension.
- Employee discount.
- Life insurance.
- Referral programme.
- Sick pay.
- Wellness programme.
About Us
We are Connells Group, one of the largest and most successful estate agency and property service providers in the country. We offer a range of services including residential sales, lettings, and mortgages. Our team comes from a diverse range of backgrounds and we are committed to delivering the highest levels of customer service.
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