Senior Engineering Operations Manager

1 month ago


Stevenage, Hertfordshire, United Kingdom Arriva Kent Thameside Limited Full time

About Arriva Kent Thameside Limited:

We are a leading passenger transport partner across Europe, operating in 13 countries and delivering over 2.2 billion passenger journeys annually.

Purpose of Role:

As an Engineering Assistant Manager, you will support the Site Manager in running an efficient and effective engineering operation. Your role ensures high-quality service delivery, meeting PVR requirements, adhering to budget constraints, and maintaining core KPIs and regulatory compliance.

Key Responsibilities:

  • Health & Safety: Lead by example in adhering to safety protocols and ensuring a secure working environment. Monitor contractor sign-in and enforce safety practices.
  • Operational Leadership: Supervise and motivate the team to perform efficient and safe vehicle maintenance and repairs. Ensure resource availability and proper documentation of work.
  • Customer Service: Guarantee daily peak vehicle requirements and maintain vehicles to exceed statutory standards.
  • Quality Assurance: Assist in ensuring vehicle availability meets contractual obligations. Supervise mechanical and electrical engineers, identifying training needs and maintaining high-quality standards.
  • People Management: Handle staff management including recruitment, performance reviews, training, and employee relations. Ensure adherence to company policies and union agreements.
  • Continuous Improvement: Promote waste reduction and continuous improvement initiatives to enhance efficiency.

Requirements:

  • Strong engineering background with experience in heavy vehicle maintenance, repair, and overhaul, preferably in the Bus/HGV industry.
  • Recognised apprenticeship or vocational qualification in a relevant engineering field. Degree or diploma in engineering/vehicle maintenance is advantageous.
  • Excellent knowledge of Health & Safety regulations and the ability to lead by example.
  • Proven leadership and team supervision skills.
  • Attention to detail with strong organisational, analytical, and problem-solving abilities.
  • Effective communication skills, both written and verbal, with the ability to engage with all staff levels.
  • Experience working with Trade Union representatives.

What Arriva Offers:

  • Competitive salary and benefits package
  • 25 days holiday plus bank holidays (33 days annual leave in total)
  • Free bus travel for you and a nominated family member within the same household
  • Retail discounts and offers worth up to £1200 per year through Arriva Village
  • Arriva Workplace Pension

Be Part of Our Mission:

We value diversity and inclusion, recognising the importance of our people's diverse experiences and talents. Be part of our mission to provide clean, sustainable, and reliable transport services.



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