Account Management Associate
6 days ago
Job Summary
We are seeking a highly skilled and dedicated individual to join our team as a Customer Service Representative. As a key member of our organization, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities
- Provide timely and effective resolution to customer inquiries and concerns
- Develop and maintain strong relationships with clients to ensure their needs are met
- Collaborate with internal teams to resolve complex customer issues
- Stay up-to-date on product knowledge and regulatory requirements
- Contribute to the continuous improvement of our customer service processes
Requirements
- Minimum of 5 A*-C GCSEs (including English and Maths)
- Intermediate knowledge and experience of MS Office
- Excellent customer service experience and communication skills
- Ability to work in a fast-paced environment and under pressure
What We Offer
As a valued member of our team, you will receive a competitive salary and comprehensive reward package, including income protection, private medical insurance, and life assurance. You will also have the opportunity to develop your skills and knowledge through ongoing training and development programs.
About Us
CLFIS Limited is a leading provider of financial services, committed to delivering exceptional customer experiences and building long-term relationships with our clients. We value diversity and inclusion in the workplace and are committed to creating a supportive and inclusive environment for all employees.
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