Process Mapping Expert

3 weeks ago

London, Greater London, United Kingdom CV Library Full time
Process Mapping Specialist

CV Library is recruiting on behalf of a Global Commodities Trading client in London for a Process Mapping Specialist. This is a contract role for 12 months working inside IR35, working in Central London 2-3 days per week.

You will focus on mapping current-state processes, identifying inefficiencies, and creating a foundation for the transformation toward a fully integrated, efficient, and standardized operational model.

This role is essential in driving the process standardization and automation, ensuring alignment between business functions, IT systems, and data management across the organisation.

  1. Process Discovery & Documentation:
    Conduct detailed mapping of "as is" business processes across the business, including trading, risk management, compliance, supply chain, and customer interactions.
    Engage with cross-functional teams (commercial, finance, operations, IT) to understand workflows, dependencies, and pain points.
  2. Gap Analysis & Improvement Recommendations:
    Identify inefficiencies, bottlenecks, and manual processes that can be improved through automation and process redesign.
  3. Change Management Support:
    Work with the change management team to develop materials for training and adoption of new processes.
    Assist in creating communication plans and process documentation to ensure smooth implementation and transition.

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