Debt Advice Professionals

1 month ago


New Milton, Hampshire, United Kingdom Citizens Advice Full time
Job Title: Advisers (full time & part time)

We are seeking highly motivated and empathetic individuals to join our team as Advisers, providing expert debt advice and guidance to individuals across the New Forest.

Key Responsibilities:

  • Deliver debt advice and guidance to clients, using a supportive and non-judgmental approach.
  • Work collaboratively with colleagues to provide a comprehensive service, including face-to-face, telephone, and email support.
  • Develop and maintain a deep understanding of debt advice principles and best practices.
  • Contribute to the development of training programs and resources for colleagues.

Requirements:

  • Strong communication and interpersonal skills, with the ability to build rapport with clients from diverse backgrounds.
  • Excellent problem-solving and analytical skills, with the ability to identify and address complex financial issues.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple cases simultaneously.
  • Commitment to ongoing learning and professional development, with a desire to stay up-to-date with the latest debt advice trends and best practices.

What We Offer:

  • A competitive salary of £26,350 (qualified) or £24,350 (trainee), with opportunities for career progression and professional development.
  • A supportive and inclusive work environment, with a strong focus on employee well-being and work-life balance.
  • The chance to make a real difference in the lives of individuals and communities, providing expert debt advice and guidance.

Please visit the Citizens Advice New Forest website to view the full job description and to submit your application.



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