Poker Dealer

4 weeks ago

Edinburgh, Edinburgh, United Kingdom The Rank Group Full time

About the Role

We are seeking a skilled and enthusiastic Poker Dealer to join our team at Grosvenor Casino, Edinburgh Maybury. As a Poker Dealer, you will be responsible for dealing a successful and entertaining poker game, providing a professionally dealt game of poker, and ensuring a memorable guest experience.

Key Responsibilities

  • Welcome customers warmly into the business
  • Live our values of Service, Teamwork, Ambition, Responsibility, and Solutions
  • Work with colleagues to provide efficient and dynamic service
  • Deliver an excellent quality experience by evaluating individual needs and acting upon this information
  • Communicate effectively with colleagues and card room supervisor
  • Create an environment of community and fun
  • Show immaculate technical standards in dealing, chips skills, bet calculation, and enforcing the rules of the game
  • Interact with customers in a range of ways that is consistent with their experience and ability in the game
  • Maintain the security of the game, cash, and assets
  • Ensure proactive compliance with all regulation, particularly for licensing conditions, and safer gambling

Requirements

  • Positive attitude
  • Experience of working successfully in a hospitality role
  • Previous experience working as a poker dealer (preferred)
  • Fanatical about delivering unrivalled customer experience
  • Ability to collaborate with the wider business
  • Comfortable with change and ability to embrace new ways of working
  • Good interpersonal skills and conflict resolution
  • Must be able to work shifts at any time of the day, including weekends and bank holidays

About Us

Grosvenor Casino, Edinburgh Maybury, is part of The Rank Group, a leading casino operator in the UK. We offer a range of gaming and leisure experiences in a safe and enjoyable environment. Our team is committed to delivering exceptional customer service and creating a memorable experience for our guests.

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