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Shop Assistant Manager

2 months ago


Dorking, Surrey, United Kingdom The Children's Trust Full time

Job Summary

The Children's Trust is seeking a highly skilled Assistant Shop Manager to support the promotion of sustainable shopping and retail strategy. As a key member of our retail team, you will play a vital role in driving sales growth, improving customer experience, and contributing to the overall success of our shop.

Key Responsibilities

  • Support the development and implementation of the retail strategy to drive sales growth and improve customer engagement.
  • Collaborate with the shop team to promote sustainable shopping practices and reduce waste.
  • Contribute to the creation of engaging in-store experiences and events to attract customers and donors.
  • Assist in the management of shop operations, including stock management, visual merchandising, and customer service.
  • Work closely with the recruitment and compliance team to ensure effective recruitment and onboarding processes.

Requirements

  • Proven experience in a retail or customer-facing role, with a focus on sales growth and customer engagement.
  • Strong knowledge of sustainable shopping practices and waste reduction strategies.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
  • Ability to work independently and as part of a team, with a flexible and adaptable approach.
  • Strong problem-solving skills, with the ability to analyze data and make informed decisions.