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Service Delivery Manager

2 months ago


Nottingham, Nottingham, United Kingdom Commify Group Full time
Role Overview

As a key member of the Professional Services Management team at Commify Group, the Delivery Manager will play a crucial role in ensuring seamless service delivery to our customers.

The successful candidate will lead the project delivery team, monitor progress, and track key performance indicators (KPIs). They will also be responsible for organizing resource allocation for projects and ensuring that resource management is aligned with business demands.

In this role, you will have the opportunity to drive continuous improvement of processes through performance monitoring, quality assurance, and issue reporting.

Key Responsibilities
  • Lead project delivery teams to ensure timely and successful project completion
  • Monitor progress and track KPIs to identify areas for improvement
  • Organize resource allocation for projects and ensure alignment with business demands
  • Drive continuous improvement of processes through performance monitoring and quality assurance
What We Offer
  • Competitive salary and bonus scheme based on performance
  • Private healthcare and dental benefits
  • 27 days annual leave plus Bank Holidays
  • Birthday off work
  • 5% employer pension contribution
  • Death in service (4x salary)
  • £350 Christmas voucher
  • Monthly/quarterly socials
  • Training and development opportunities
  • Hybrid working