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Nottingham, Nottingham, United Kingdom Commify Full timeAbout CommifyCommify is a leading provider of business communication solutions, operating across 9 countries and serving over 50,000 businesses globally. Our mission is to make business communication brilliant by leveraging our best-in-class products and technologies.Job DescriptionWe are seeking a highly skilled Service Delivery Manager to join our...
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Service Delivery Manager
2 months ago
As a key member of the Professional Services Management team at Commify Group, the Delivery Manager will play a crucial role in ensuring seamless service delivery to our customers.
The successful candidate will lead the project delivery team, monitor progress, and track key performance indicators (KPIs). They will also be responsible for organizing resource allocation for projects and ensuring that resource management is aligned with business demands.
In this role, you will have the opportunity to drive continuous improvement of processes through performance monitoring, quality assurance, and issue reporting.
Key Responsibilities- Lead project delivery teams to ensure timely and successful project completion
- Monitor progress and track KPIs to identify areas for improvement
- Organize resource allocation for projects and ensure alignment with business demands
- Drive continuous improvement of processes through performance monitoring and quality assurance
- Competitive salary and bonus scheme based on performance
- Private healthcare and dental benefits
- 27 days annual leave plus Bank Holidays
- Birthday off work
- 5% employer pension contribution
- Death in service (4x salary)
- £350 Christmas voucher
- Monthly/quarterly socials
- Training and development opportunities
- Hybrid working