Equine Veterinary Care Professional

3 weeks ago


Richmond, Greater London, United Kingdom Medivet Group Limited Full time

We are seeking a part-time Client Care Assistant to support our team at Medivet Group Limited in Richmond on Saturdays and Sundays.

The ideal candidate will have excellent customer service skills to welcome and assist clients before, during, and after every visit.

This role involves handling busy telephone lines, arranging appointments, taking payments, entering test results, and ensuring the consult rooms are fully stocked.

You will also be responsible for maintaining the reception and waiting areas to ensure they always look their best.

Key Details:

  • Working hours: 16 hours per week
  • Salary: £8.91 - £9.50 per hour (National Living Wage)
  • Benefits:
    • Health cash plan from day one
    • Life Assurance 3 x salary
    • Access to 24-hour counselling
    • 31 days' annual leave (rising to 36 with length of service)
    • Paid 'Day for You'
    • Interest-free Season Ticket Loan
    • Cycle to Work scheme
    • Discounts on Medivet products and services
About This Role:
  • Deliver exceptional care to clients
  • Support operations and procedures
  • Monitor and care for patients
  • Transfer patients as needed
  • Ensure compliance with standards
Your Skills and Experience:
  • Teamwork and building relationships
  • Providing exceptional care to clients
  • Client care skills under pressure
  • Flexibility and willingness to learn
About Us:

Medivet is a leading veterinary care provider with practices across the UK and internationally.



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