Area Head of Commercial Operations

3 weeks ago


Maidstone, Kent, United Kingdom Evri Full time

About the Role:

As a senior operational leader at Evri, you will be responsible for the performance of three of our Depots: Gatwick, Lakeside, and Maidstone. Each Depot has a full site-based management team, but it will be your responsibility to ensure that your Depots are performing against their operational and budgetary targets by providing leadership and direction to your Depot teams.

You will also be responsible for delivering strategic improvements and deliverables for the growth of the business, being responsive and agile to operational demands, with the ability to identify issues and solutions through data and people engagement. You will manage projects that are specific to your area and also those assigned to you from our Head of Operations that will make the best use of your experience.

Working closely with the wider business and being part of senior planning teams to ensure that your area is prepared for any increases in parcel volumes or operational change that could affect area performance or deliverables.

This role is client-facing (to a certain extent), so being familiar with the working practices and expectations of major e-commerce businesses would be beneficial.

We are looking for a leader who can inspire and develop staff, with budgetary and cost control experience, a broad understanding of forecasting and volume planning tools, and the ability to manage multiple sites across a broad geographic area.

Responsibilities:

  • Support the Head of Operations in delivering strategic improvements and deliverables for the growth of the business
  • Lead the designated depot teams through the identification of issues and solutions that will drive improvements and deliver superior performance through the depots structure and processes
  • Be responsive and agile to operational demands, with the ability to identify issues and solutions through data and people engagement
  • Ensure operational targets are met and manage cost control effectively
  • Flexibility to work across shifts/days, as well as team structures, to assess performance and provide analysis of corrective measures
  • Establish high performing teams built to grow, develop and succeed in a growth and diversifying environment
  • Develop resources within areas of accountability, managing talent and developing succession plans to ensure operational capability is sustainable, as well as managing poor performance

Benefits:

  • Bonus
  • Company Car, Car allowance
  • 26 Days Holiday entitlement + Bank Holidays
  • Opt-in benefits

This is a great opportunity to be part of an exciting, forward-thinking business.

Come and be part of our exciting operation to deliver a fantastic parcel experience to our customers for our clients every day.



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