Software Lifecycle Manager

4 weeks ago


Salisbury, Wiltshire, United Kingdom Deerfoot Recruitment Solutions Full time

Workplace Release Manager

We are seeking a skilled Release and Deployment Specialist to join our client's End User Services (EUS) team. As a key member of the team, you will be responsible for managing the Software and Device Lifecycle processes for a vast estate of over 40,000 devices.

Key Responsibilities:

  • Oversee the software and device lifecycle processes, ensuring all software within the Windows EUS Build is in a supported state.
  • Liaise with vendors to understand support states and roadmaps, maintaining timely progress reporting.
  • Engage with clients, demonstrating strong stakeholder management and exceptional organizational skills.
  • Create and maintain refresh and lifecycle plans to deliver continuous End User Support.

Requirements:

  • Proven experience in Release and Deployment Management.
  • Familiarity with Service Management Best Practices.
  • Strong computer literacy, including relevant software knowledge.
  • ITIL V3/4 Foundation Certificate required; ITIL V3/4 Expert or ITIL4 Managing Professional certification is desirable.


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