Software Lifecycle Manager
4 weeks ago
Workplace Release Manager
We are seeking a skilled Release and Deployment Specialist to join our client's End User Services (EUS) team. As a key member of the team, you will be responsible for managing the Software and Device Lifecycle processes for a vast estate of over 40,000 devices.
Key Responsibilities:
- Oversee the software and device lifecycle processes, ensuring all software within the Windows EUS Build is in a supported state.
- Liaise with vendors to understand support states and roadmaps, maintaining timely progress reporting.
- Engage with clients, demonstrating strong stakeholder management and exceptional organizational skills.
- Create and maintain refresh and lifecycle plans to deliver continuous End User Support.
Requirements:
- Proven experience in Release and Deployment Management.
- Familiarity with Service Management Best Practices.
- Strong computer literacy, including relevant software knowledge.
- ITIL V3/4 Foundation Certificate required; ITIL V3/4 Expert or ITIL4 Managing Professional certification is desirable.
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