# Field Service Technician

3 weeks ago


Bristol, Bristol, United Kingdom Costa Coffee Full time
Job Description

As a Field Service Engineer at Costa Coffee, you will play a crucial role in ensuring the smooth operation of our equipment. Your primary responsibility will be to diagnose and repair faults in our coffee machines, ensuring that our customers receive the highest quality coffee experience.

Responsibilities
  • Diagnose and repair faults in coffee machines
  • Communicate with customers and colleagues to resolve issues
  • Maintain a high level of customer satisfaction
Requirements
  • Experience in electrical or mechanical engineering
  • Ability to work independently and as part of a team
  • Strong problem-solving skills

At Costa Coffee, we are committed to investing in our employees and providing them with the skills and training needed to succeed in their roles. Our City & Guilds Assured training programme is designed to help you reach your full potential and become a skilled Field Service Engineer.

Our training programme includes hands-on learning with our IT platforms, technical training in our Loudwater Academy, and support from our champions in the field. You will have access to our digital platform, which will support you day-to-day, and you will be able to deliver the perfect coffee on every visit.

Working pattern: 37.5 hours a week, 1/4 weekends. For any reasonable adjustments and general queries, please get in touch with costa.recruitment@costacoffee.com



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