Client Relationship Manager

2 weeks ago


Royston, Barnsley, United Kingdom SDL Solutions Limited Full time

Company Overview

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We are a marketing company based in Royston, providing innovative solutions to our clients. Our team is passionate about delivering exceptional results and building strong relationships with our clients.

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Salary

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The salary for this role is estimated at £28,000 - £35,000 per annum, depending on experience.

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Job Description

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Key Responsibilities:

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  • Manage multiple client accounts">
  • Develop positive working relationships with all client contacts">
  • Drive client retention, renewals, upsells and client satisfaction">
  • Working closely with clients to develop strategies across digital and communications">
  • Leverage technical tools and data to manage campaigns and exceed expectations">
  • Clear and detailed upward and downward briefing to deliver tactical activities">
  • Get to know your client needs, work to anticipate them and identify new business opportunities within your portfolio">
  • Clearly communicate the progress of initiatives to internal and external stakeholders">
  • Prepare campaign insights reporting, including analysis and research">
  • Demonstrable experience of running comms/marketing campaigns across multiple client accounts">
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Required Skills and Qualifications:

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To be successful in this role, you will need to have:

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  • Proven experience as a Senior Account Executive, Account Manager, Marketing Manager or similar role">
  • Ideally agency experience or in-house managing multiple brands">
  • Capable of building strong relationships with their clients">
  • Excellent listening and presentation skills">
  • Sharp attention to detail">
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Benefits

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We offer a range of benefits to support your career development and well-being, including:

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  • 25 days holiday a year plus bank holidays">
  • Pension contributions">
  • Regular social events">
  • Wellbeing programme">
  • Healthcare top-up scheme">
  • Training and development opportunities">
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Location

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This role is based in beautiful rural offices in Hertfordshire, with easy access to Welwyn, WGC, Hatfield, Borehamwood, Hitchin, Stevenage, Letchworth, Baldock, Royston, Ware, Hertford, Hoddesdon, Broxbourne, Biggleswade, Saffron Walden, Haverhill, Braintree, Ely, Newmarket, St Neots, St Ives, Bedfordshire, Norfolk, Suffolk, Cambridge.



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