Customer Experience Team Member

2 weeks ago


Redhill, Surrey, United Kingdom Austin Fraser Full time
Job Title: Customer Experience Team Member

Estimated Salary: £28,000 - £35,000 per annum

Company Overview:

Austin Fraser is a leading recruitment agency dedicated to delivering exceptional customer experiences.

We are seeking a highly skilled Customer Experience Team Member to join our team in Redhill.

Job Description:

The role involves managing customer interactions, resolving queries, and providing excellent customer service.

You will also be involved in order processing, stock management, and other administrative tasks as required.

Our ideal candidate will have excellent communication skills, a high level of empathy, and the ability to work effectively in a fast-paced environment.

Key Responsibilities:
  • Customer interaction and query resolution
  • Order processing and fulfillment
  • Stock management and inventory control
  • Administrative tasks as required
Requirements:
  • Excellent communication and interpersonal skills
  • Ability to work empathetically and provide excellent customer service
  • High level of organization and time management
Benefits:

We offer a competitive salary, a collaborative working environment, and opportunities for career advancement.



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