Customer Experience Team Member
2 weeks ago
Estimated Salary: £28,000 - £35,000 per annum
Company Overview:Austin Fraser is a leading recruitment agency dedicated to delivering exceptional customer experiences.
We are seeking a highly skilled Customer Experience Team Member to join our team in Redhill.
Job Description:The role involves managing customer interactions, resolving queries, and providing excellent customer service.
You will also be involved in order processing, stock management, and other administrative tasks as required.
Our ideal candidate will have excellent communication skills, a high level of empathy, and the ability to work effectively in a fast-paced environment.
Key Responsibilities:- Customer interaction and query resolution
- Order processing and fulfillment
- Stock management and inventory control
- Administrative tasks as required
- Excellent communication and interpersonal skills
- Ability to work empathetically and provide excellent customer service
- High level of organization and time management
We offer a competitive salary, a collaborative working environment, and opportunities for career advancement.
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