Front of House Staff Member
4 weeks ago
As a Front of House staff member at Bradford Theatres, you will be responsible for delivering a first-class customer experience to our patrons. You will work face-to-face with members of the public, requiring excellent communication skills. Key responsibilities include monitoring audience behaviour, ensuring public safety, and providing information on upcoming shows and events. You will also be responsible for maximizing sales of ices and merchandise, as well as maintaining the cleanliness of Front of House areas. This is a casual role, working as and when required, with a base of work at the King's Hall and Winter Garden in Ilkley. You will be part of a friendly and well-established team, working towards delivering a high standard of customer service.
Key Requirements:
- Experience of working face-to-face with members of the public
- Excellent communication skills
- Ability to work regularly throughout the year, including bank holidays
- Good command of English, both spoken and written
- Ability to work as part of a team and use own initiative
Working Conditions:
The King's Hall has an audience capacity of 550 and is situated right outside Ilkley Train Station. We host a variety of shows, comedians, and other functions and events at our venue. Staff uniform and PPE will be provided for cleaning responsibilities.
What We Offer:
As a Front of House staff member, you will have the opportunity to work in a well-established and friendly team, delivering a high standard of customer service. You will also have the chance to develop your skills and knowledge in a customer-facing environment.
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