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Senior Digital Account Manager

2 months ago

Aylesbury, Buckinghamshire, United Kingdom KJC Creative Full time £40,000 - £50,000
About KJC Creative

KJC Creative is a dynamic design and branding agency based in Buckinghamshire, driven by our ethos to 'design for a better world'. We offer branding, strategy, and digital design for businesses positively shaping the world today.

Job Description

We are now looking to expand our team by recruiting a Senior Account Manager / Junior Account Director with strong digital experience and proficient project management skills. This is a full-time role, with flexible working available. We are open to discussing a part-time contract based on your level of experience.

Key Responsibilities
  • Lead on the planning and implementation of digital projects, including full website builds, coordinating a team and tracking all deadlines.
  • Contribute to creative and problem-solving digital discussions, and have the confidence to lead on technical and often complex projects.
  • Work collaboratively with the Directors to ensure that multifaceted jobs are executed seamlessly, assigning the right tasks to the right people.
  • Manage junior team members to enable you to run projects with our existing team and trusted network of contractors.
  • Be the lead on a wide range of technical and graphic design projects, reporting to and overseen by the Directors, as well as managing contractors, designers, and an Account Manager.
  • Collaborate with the Directors to support the strategic direction of client relationships and accounts.
  • Regular meetings with the Directors to inform them of all project progress and support needed to drive each task through to completion.
  • Lead on the day-to-day work for client projects and ongoing retainers, ensuring constant communication and nurturing relationships with key stakeholders.
  • Be our resident digital expert, demonstrating a strong technical knowledge and passion for all things online.
  • Create comprehensive project timeplanners, as well as proofing all essential admin such as retainer monthly reports and meeting notes.
  • Scope projects with accurate cost estimates and write detailed client and company proposals.
  • Use Asana to manage all client projects and retainers, working with the Account Manager to direct the workflow, inputting all tasks and assigning them to the relevant team member.
  • Support the Directors with new business research and outreach.
  • Create reports for the Directors on project successes and key learnings, as well as analysing time spent in relation to budgets.
  • Oversee the day-to-day running of the KJC social channels, working with the Account Manager on the content planning, proofing social posts, writing copy for blogs, and briefing designers.
Requirements
  • 5+ years' experience working in a creative or digital agency, at a Project / Account Manager level or higher.
  • Proven experience leading in the planning and implementation of digital projects, including at least 2-3 full brochure/corporate website projects, coordinating a team and tracking all deadlines.
  • Being a confident copywriter, able to support the Director with offering this as a service to clients across both B2B and B2C sectors.
  • Experience in writing complex proposals, scoping work to create detailed estimates, project timeline creation, and managing all internal processes.
  • Proficient in Microsoft Office to an intermediate level.
  • Experience with working with WordPress CMS.
  • Understanding of SEO best practice, code, and WordPress URL structures.
  • Experience briefing both traditional design and digital projects directly to designers / developers.
  • Knowledge of working across CRM platforms (such as Salesforce, Pardot, Monday).
  • Experience using a project management platform such as Asana or Notion.
  • Understanding and ability to update basic HTML and CSS.
  • Experience using InDesign, Photoshop, and Adobe Illustrator.
What We Offer
  • 25 days holiday + bank holidays.
  • Pension.
  • Flexible and remote working.
  • Annual training budget.
Contract Type

Permanent.

Job Title

Senior Account Manager / Junior Account Director.

Hours / Days

9am-5:30pm full time (Monday-Friday). However, remote / hybrid working can be discussed.

Salary

40-£50k (based on a full-time salary).