Post Assistant

3 weeks ago


Reading, Reading, United Kingdom University Partnerships Programme Full time
Job Title: Post Assistant

University Partnerships Programme is seeking a highly organized and customer-focused Post Assistant to join our team.

Job Summary

We are looking for a reliable and efficient individual to assist with the receipt, sorting, and distribution of mail and parcels for students and staff. The successful candidate will provide excellent customer service, maintain accurate records, and contribute to a safe and tidy working environment.

Key Responsibilities
  • Receive, sort, and distribute mail and parcels to students and staff
  • Maintain accurate records and registers, both manual and computerized
  • Provide timely notifications of post to residents and staff as required
  • Ensure the working environment is properly maintained and kept tidy at all times
  • Offer prompt and effective assistance, information, and advice to residents and staff
  • Assist with reception duties as needed
  • Participate in training and development opportunities as required
  • Be prepared to work flexibly, especially during busy periods at the start of each academic term
  • Comply with health and safety guidelines and ensure work is performed in a safe manner
  • Be prepared to be added to an emergency contact list to assist in emergencies out of hours
Person Specification

We are looking for a candidate with:

  • Previous experience in a service delivery environment
  • Excellent customer service skills
  • Strong verbal and written communication skills
  • Good interpersonal and communication skills
  • Ability to remain calm under pressure and manage time effectively
  • Ability to work as part of a highly focused team
Desirable Criteria

It would be beneficial if the candidate has:

  • Previous experience of working within a team
  • Health and safety awareness
  • Basic IT skills, including Microsoft Office
  • Good planning and organizational skills
  • 5 A-C 'GCSE' level or equivalent

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