Quality Assurance Specialist

1 month ago


Glasgow, Glasgow City, United Kingdom 3173 Limited Full time
About the Role

We are seeking a highly skilled Quality Assurance Specialist to join our team at 3173 Limited. As a key member of our Risk and Audit team, you will play a crucial role in ensuring the quality and compliance of our business processes.

Key Responsibilities
  1. Contribute to the development and implementation of our Quality and Compliance Monitoring Plan, ensuring alignment with ISO 9001 standards.
  2. Undertake internal audits to assess the effectiveness of our business processes and provide recommendations for improvement.
  3. Facilitate external audits, including ISO 27001 and ISO 9001, and ensure the implementation of corrective actions.
  4. Contribute to the development and maintenance of our Business Continuity Plan and Disaster Recovery Plan.
  5. Support the implementation of our GDPR protocols and ensure compliance with data protection regulations.
  6. Monitor and report on incidents, identifying trends and areas for improvement.
  7. Contribute to the analysis and review of Management Information to identify risks and opportunities for improvement.
  8. Support the mapping and review of business processes across the organization.
  9. Produce analysis and reporting on risks and compliance matters.
Requirements
  1. Strong quality management background with experience in implementing and assessing ISO management standards.
  2. Experience in auditing and monitoring operational processes for quality assurance purposes.
  3. Creative and analytical approach to problem-solving.
  4. Excellent written and verbal communication skills.
  5. Experience in the financial sector, particularly in the pensions industry, is advantageous.


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