Degree Apprentice Service Delivery Consultant

5 days ago


Birmingham, Birmingham, United Kingdom CAPGEMINI ENGINEERING Full time
Job Description

About the Job

This role offers a unique opportunity to combine full-time work with part-time study for a Chartered Manager Degree Apprenticeship with our partner University.

As a Service Delivery Analyst, you will work within Application Development and Maintenance (ADM) across a wide range of challenges, providing IT service management expertise to transform how our clients conduct their day-to-day business.

Key Responsibilities:
  • Assist the Service Engagement Manager in delivering contracted services to our clients in line with ITIL and/or Agile principles.
  • Build strong team and client relationships, support growth, innovation, and continuous service improvement.
  • Prepare to become an Engagement Manager with full accountability for your own service.

Requirements

To be eligible, you must have:
  • 7 GCSEs including Maths and English grades 4-9.
  • One of the following: 3 A*-C at A-level (NOTE: AS Levels are not included), Completed Advanced Apprenticeship, or BTEC (Pass, Pass, Distinction minimum).

Security Clearance

To be considered for this role, you must be eligible to apply for Security Check (SC) clearance. This requires living in the UK for the last five years with no more than 28 consecutive days out of the country, along with other criteria and requirements.

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