Infrastructure Technician

2 weeks ago

Basildon, Essex, United Kingdom Focus Resourcing Group Careers Full time

Job Description

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Focus Resourcing Group Careers is seeking a talented IT professional to fill the role of Technical Solutions Engineer. This position comes with an annual salary of £45,000.

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About the Position

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The successful candidate will provide technical support to clients, troubleshoot hardware and software issues, conduct regular maintenance tasks, and contribute to ongoing service enhancements as part of a dynamic team.

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Key Responsibilities

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  • Provide technical support to clients via phone, email, and on-site visits;">
  • Troubleshoot and resolve hardware and software issues;">
  • Conduct regular maintenance tasks;">
  • Work as part of a team to contribute to ongoing service enhancements;">
  • All other relevant tasks.">
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Requirements

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  • A full UK driving licence to enable travel to client sites when needed;">
  • Managed Service Provider experience;">
  • Technical proficiency across Windows server (including Active Directory, DNS & DHCP), Microsoft 365, Windows 10/11, and networking concepts;">
  • Experienced firewall knowledge from setup through to administration.">
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Package

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  • An annual salary of £45,000;">
  • 20 days holiday (3-5 days held back for Christmas shutdown) + Bank Holidays;">
  • Pension.">

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