Microsoft Technical Solutions Specialist

7 days ago


Reading, Reading, United Kingdom Microsoft Full time
About the Role

This is a technical solutions specialist role where you will own, investigate and solve complex customer technical issues.

Key Responsibilities
  • Investigate and resolve technical issues for customers
  • Collaborate with teams to find solutions
  • Develop and maintain troubleshooting tools and practices
Requirements
  • Minimum 1 year of experience in technical support or information technology
  • Global customer service environment experience
  • Experience with sys-admin, active directory, etc.
  • SCCM- Config Manager experience/ Cloud experience preferred
Benefits
  • Estimated salary: £45,000 - £60,000 per year
  • Industry leading healthcare plan
  • Educational resources
  • Discounts on products and services
  • Savings and investments
  • Maternity and paternity leave
  • Generous time away
  • Giving programs
  • Opportunities to network and connect


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