Housing Applications Specialist
4 days ago
Carrington West is seeking a dedicated Housing Applications Officer to join their team as a key member of the Housing Needs and Support division. This crucial role ensures that service users have access to affordable housing through the Homesearch bidding scheme.
The successful candidate will be responsible for processing housing applications, verifying documentation, and providing guidance on housing options in line with council policies and housing legislation.
The ideal candidate will have experience in processing housing applications for a local authority and a strong understanding of the relationship between their decisions and the Housing Allocations scheme that governs them.
Key Responsibilities- Assess and register housing applicants, determining eligibility for the Homesearch bidding scheme based on council policies and relevant housing legislation.
- Provide detailed advice to service users and external agencies on housing priorities and alternatives, ensuring clear guidance aligned with the council's allocations scheme.
- Collaborate with internal departments to deliver training and support on housing registration processes.
- Support the development of fraud prevention measures and refer cases to relevant authorities when necessary.
- Maintain and update the housing application database, ensuring accurate records and generating performance reports.
- Address and resolve enquiries and complaints from the public, agencies, and senior management.
- Strong knowledge of housing legislation, local authority lettings schemes, and homelessness duties.
- Proven experience in administration, data input, and statistical reporting.
- Experience in delivering services to individuals in housing need.
We estimate the salary for this position to be around £35,000 - £45,000 per annum, depending on location and experience. If you are a motivated and detail-oriented individual looking to make a difference in housing provision, please submit your application.
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