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Customer Service Representative

2 months ago


Rayleigh, Essex, United Kingdom Jago Consultants Full time

About the Role

Jago Consultants is seeking a highly skilled and experienced Service Advisor to join our team. As a Service Advisor, you will be responsible for delivering exceptional customer service and ensuring that our customers receive a world-class experience.

Key Responsibilities

  • Customer Interaction
    • Meet and greet customers in a friendly and courteous manner, establishing a positive relationship from the outset.
    • Provide exceptional customer service, including arranging onward travel, updating customers on the status of their vehicle, and maintaining ongoing relationships.
  • Product Knowledge
    • Maintain thorough product knowledge and stay up-to-date with manufacturer-led training to ensure you are always knowledgeable about our products and services.
  • Administrative Tasks
    • Maintain good housekeeping standards and orderly administration of your work, ensuring that all tasks are completed efficiently and effectively.
  • Requirements
    • A full driving license is required for this role.

Salary and Benefits

The successful candidate will receive a competitive salary, with the potential to earn up to £40,000 OTE. The role also offers a range of benefits, including a comprehensive training program and opportunities for career advancement.