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Customer Service Representative
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About the Role
Jago Consultants is seeking a highly skilled and experienced Service Advisor to join our team. As a Service Advisor, you will be responsible for delivering exceptional customer service and ensuring that our customers receive a world-class experience.
Key Responsibilities
- Customer Interaction
- Meet and greet customers in a friendly and courteous manner, establishing a positive relationship from the outset.
- Provide exceptional customer service, including arranging onward travel, updating customers on the status of their vehicle, and maintaining ongoing relationships.
- Product Knowledge
- Maintain thorough product knowledge and stay up-to-date with manufacturer-led training to ensure you are always knowledgeable about our products and services.
- Administrative Tasks
- Maintain good housekeeping standards and orderly administration of your work, ensuring that all tasks are completed efficiently and effectively.
- Requirements
- A full driving license is required for this role.
Salary and Benefits
The successful candidate will receive a competitive salary, with the potential to earn up to £40,000 OTE. The role also offers a range of benefits, including a comprehensive training program and opportunities for career advancement.