Operations Manager
3 days ago
Service Delivery Manager Role
The Service Delivery Manager will oversee the daily operations of our depot, ensuring efficient vehicle allocation and routing. Key responsibilities include:
- Managing operational staff to achieve exceptional service delivery.
- Optimising route efficiency and selecting the best disposal outlets for effective use of vehicles and facilities.
- Performing administrative tasks such as pay and bonus input, vehicle management, and supervising vehicle availability.
- Ensuring all administrative tasks associated with the Transport office are completed, including time sheets, tachograph records, payroll records, and holiday rotas.
- In conjunction with the Transport Managers, delivering mandatory training, induction, and toolbox talks in line with company policy.
- Managing drivers, including accident investigations and Return to Work meetings.
Requirements
- Experience in a similar role in Services or Logistics industry.
- Management experience in a labour-intensive, multi-shift environment.
- Local geographical knowledge.
- First-line operational management experience.
About Austin Fraser
Austin Fraser is a leading waste management and recycling specialist, committed to developing techniques that save customers money and help them meet recycling targets. With an annual turnover exceeding £400m and over 400 employees, we operate a fleet of over 120 vehicles. We are dedicated to market-leading performance on key environmental issues.
We offer a competitive salary of £45,000 - £60,000 per annum, along with benefits including a refer-a-friend scheme, employee assistance programme, company pension, and life assurance.
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