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Concierge Assistant

1 month ago

London, Greater London, United Kingdom The Landmark London Full time
Enrich the Journeys of our Guests

We are seeking a passionate and experienced Junior Desk Concierge to join our team at The Landmark London. As a key member of our Concierge team, you will be responsible for delivering exceptional guest service and creating memorable experiences for our guests.

Key Responsibilities:
  • Provide personalized guest service and support to ensure a seamless and enjoyable stay for our guests.
  • Stay up-to-date with local events, attractions, and services to provide expert recommendations and insider knowledge to our guests.
  • Anticipate and meet the needs of our guests, ensuring their stay with us is nothing short of exceptional.
  • Collaborate with our team to ensure seamless communication and a high level of service delivery.
  • Participate in ongoing training and development to enhance your skills and knowledge in guest service and hospitality.
What We Offer:
  • A competitive salary of £26,175.00 + service charge.
  • A comprehensive benefits package, including pension contributions, 50% discount in all our restaurants and Spa treatments, and access to private medical insurance.
  • Opportunities for career growth and development, including training and development programs.
  • A fun and dynamic work environment with a team of passionate and dedicated professionals.
About Us:

The Landmark London is a 5-star hotel located in the heart of London, offering a unique and luxurious experience for our guests. We are proud to be a member of the Leading Hotels of the World and have received numerous awards and accolades for our service and hospitality.

If you are a motivated and customer-focused individual with a passion for delivering exceptional guest service, we encourage you to apply for this exciting opportunity.