Roadside Rescue Technician

2 months ago


Dalkeith, Midlothian, United Kingdom The AA Full time
About the Role

We are seeking a skilled Roadside Rescue Mechanic to join our team at The AA. As a key member of our roadside rescue team, you will be responsible for providing exceptional customer service and technical expertise to our members.

Key Responsibilities
  • Respond to roadside breakdowns and provide technical assistance to our members
  • Conduct thorough vehicle inspections and repairs to ensure our members are back on the road safely and efficiently
  • Communicate effectively with customers to provide reassurance and explain repair options
  • Work collaboratively with other team members to achieve our goals and objectives
Requirements
  • NVQ3 in Vehicle Maintenance and Repair, or equivalent qualifications with relevant experience
  • A full category B driving licence with 6 points or less
  • Ability to work shifts, including evenings, weekends, and Bank Holidays
  • Excellent communication and interpersonal skills
What We Offer
  • Competitive salary of £54,000 per year
  • 23 days' holiday (increasing with service) plus Bank Holidays
  • Up to 7% company pension contribution
  • Industry-leading training and development opportunities
  • A comprehensive employee assistance program and 24/7 remote GP service