IT Infrastructure Specialist
4 days ago
About the Role:
We are seeking a highly skilled IT Infrastructure Specialist to join our team at Mitsubishi Electric. As a key member of our IT department, you will be responsible for providing and supporting IT infrastructure, application systems, and services for our UK and Irish branch.
Key Responsibilities:
- Working closely with the wider IT team to lead and mentor team members
- Providing third-level technical support on all aspects of IT applications and infrastructure
- Dealing with critical system issues and enterprise-wide systems
- Monitoring and maintaining network infrastructure and computer systems
- Troubleshooting application, system, and network issues
- Implementing, testing, and evaluating new technologies
- Implementing information security standards and policies
- Managing and resolving incidents, problems, and requests within agreed SLAs
- Assisting in the configuration and installation of hardware and software
- Continuously working process review for better quality and improved service and support
- Documenting and maintaining procedures and processes used within the department
What We Offer:
- Generous annual leave allowance - 25 days per year, plus bank holidays increasing by one day with each year of service until 27 days per year
- Flexible working - we offer a range of flexible working options that include working from home or hybrid working
- Pension
- Life Assurance
- Group Income Protection Scheme
- Private Medical, Dental Insurance, and a Cash Plan Scheme - Single cover funded by Mitsubishi
- Access to Mitsubishi's very own discount platform
- Colleague Referral Scheme
- Holiday Buy
- Long Service Awards
- Cycle to Work Scheme
- Sports & Social Club
- Employee Assistance Programme including additional services Eldercare & Best Doctors
Equality and Diversity:
We are committed to creating a workplace where employees can work to their full potential regardless of gender or age.
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