eBike Service Manager
7 days ago
**About the Role:**
Talent Finder is seeking an experienced eBike Service Manager to join our team. This is a full-time position based in the Midlands with occasional nationwide travel.
About You:
- A strong background in eBike maintenance and repair
- Ability to manage multiple tasks, plan routes effectively, and allocate jobs efficiently
- Proven track record in customer service from consumers to corporate clients
- Commercial awareness and time management skills
- Willingness to travel, with occasional overnight stays
- A collaborative mindset and ability to support colleagues
About the Job:
- Carry out paid and unpaid repairs, perform maintenance, and complete scheduled servicing at customer locations and in-house at our service centre
- Deliver efficient and effective servicing for fleet eBikes, ensuring maximum reliability and safety
- Manage customer support forms and inquiries, providing a professional and responsive service
- Plan and allocate service jobs using effective journey planning, optimising time and resources
- Monitor and manage stock levels to support repairs and servicing
- Attend and support events, demonstrations, and other activities showcasing our products and expertise
What We Offer:
- Competitive salary package (£50,000 - £60,000 per annum)
- Opportunities to attend industry events
- Supportive and collaborative working environment
- Travel expenses and accommodation covered for overnight stays
- Training and development opportunities
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