Residential Hall Manager

1 month ago


London, Greater London, United Kingdom UCL Eastman Dental Institute Full time

About the Role

Student Support and Wellbeing Services at UCL is seeking a Residential Hall Manager to provide out-of-hours wellbeing support and crisis intervention in UCL halls and houses. The successful candidate will be responsible for managing and supporting teams of Student Residence Advisers (SRAs) to ensure students feel settled and supported into their new lives at UCL.

About You

The ideal candidate will have experience in dealing with welfare issues, including crisis or emergency situations, and be comfortable working out of hours. They will also have knowledge of 'Student Residences - General Regulations' and all relevant UCL policies and procedures.

Key Responsibilities

  • Provide out-of-hours wellbeing support and crisis intervention in UCL halls and houses
  • Manage and support teams of Student Residence Advisers (SRAs)
  • Ensure students feel settled and supported into their new lives at UCL
  • Deal with welfare issues, including crisis or emergency situations
  • Have knowledge of 'Student Residences - General Regulations' and all relevant UCL policies and procedures

What We Offer

As an existing staff member, you have access to some great benefits which will sit alongside the exciting opportunities this role presents. These benefits include:

  • 41 Days holiday (27 days annual leave 8 bank holiday and 6 closure days)
  • Additional 5 days' annual leave purchase scheme
  • Defined benefit career average revalued earnings pension scheme (CARE)
  • Cycle to work scheme and season ticket loan
  • Immigration loan
  • Relocation scheme for certain posts
  • On-Site nursery
  • On-site gym
  • Enhanced maternity, paternity and adoption pay
  • Employee assistance programme: Staff Support Service
  • Discounted medical insurance


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