Team Leader

2 weeks ago


Rotherham, United Kingdom Chase and Holland Full time
Job Description

Chase and Holland is seeking an experienced and organized Administration Team Leader to join their busy Fulfilment team. As a key member of the team, you will be responsible for leading employees, ensuring compliance with rules and procedures, and maintaining high-quality service standards.

Key Responsibilities:
  • Lead employees using a performance management and development process
  • Ensure compliance with rules, procedures, and systems
  • Maintain high-quality service standards within the team
  • Take overall responsibility for the supervision, training, and welfare of team members
  • Develop and maintain team strategy to ensure KPIs, work standards, and expectations align with company objectives
  • Ensure timely and accurate compliance with administrative and reporting procedures
  • Prepare distribution lists and output preferred despatch methods
  • Liaise with Production Planning and Warehouse regarding items required for distribution
  • Ensure cross-team communication to raise issues, improve processes, and obtain or offer support
  • Feedback consignment details to the account management team
  • Manage day-to-day operations and ensure tasks are completed to agreed timelines
  • Produce daily/weekly/monthly reports for management on progress against specific objectives/KPIs
  • Communicate organization information through department meetings
  • Work with HR to recruit, interview, select, hire, and onboard new employees
Requirements:
  • Previous supervisory experience
  • Able to work under pressure and to tight deadlines
  • A self-starter using initiative to reach goals and solve problems
  • Analytical with great attention to detail
  • A can-do attitude with a proactive mindset


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