Administrative Support Assistant

4 weeks ago


Chorley, Lancashire, United Kingdom Foster Care Associates Full time
About the Role

We are seeking an enthusiastic and reliable Administrator to join our friendly, dedicated, and established team working in our Chorley office. As an Apprentice Administrator, you will provide administrative support relevant to your department, maintain the department's database and other company IT systems, and respond to inbound telephone calls and manage outgoing and incoming mail. You will also ensure security and strict confidentiality, communicate effectively to all customers, internal and external to the group, and comply with our Equal Opportunities Policy and Procedure in all employment practices.

Key Responsibilities
  • Provide administrative support relevant to your department
  • Maintain the department's database and other company IT systems
  • Respond to inbound telephone calls and manage outgoing and incoming mail
  • Ensure security and strict confidentiality
  • Communicate effectively to all customers, internal and external to the group
  • Comply with our Equal Opportunities Policy and Procedure in all employment practices

Requirements
  • Basic administration skills
  • GCSE/equivalent in Maths and English (can be completed alongside your qualification if not already obtained)
  • Ability to manage own workload and work independently
  • Excellent customer service skills
  • Understanding of the use of IT and electronic communications, including Microsoft Office
  • Good organisational skills
  • Be open to direction, using initiative to seek advice where necessary

About Us

Foster Care Associates (FCA) is an established fostering agency that forms part of the Polaris Community, one of the UK's largest leading communities of children's service providers. We were set up by a former foster parent and former social worker to deliver fostering services that make a positive difference to the lives of looked-after children. Our team is committed to supporting every single child and foster parent, every single minute of the day.

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