Veterinary Client Liaison Officer

3 weeks ago


Saffron Walden, Essex, United Kingdom Kin Vet Community Full time

The Kin Vet Community is seeking a skilled Veterinary Client Liaison Officer to join our team. As a key member of the client support team, you will be responsible for ensuring exceptional client experiences.

Key Responsibilities:
  • Taking payment at the end of every consultation and booking follow-up appointments as needed
  • Developing clients' understanding of the Kin Vet Community Health Care Plan to drive high adoption rates
  • Managing insurance claims in line with company policy and maintaining compliance
  • Maintaining high front-of-house standards, including cleanliness and greeting clients warmly

Competitive salary: £23,795 per annum (£44 per hour). Benefits include 25 days annual leave (increasing to 30 days plus bank holidays), 4 weeks paid sabbatical after 5 years' service, private healthcare, occupational health services, and more.



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