Senior Kitchen Team Member Leadership
22 hours ago
We are seeking an experienced Catering Service Leader to join our team at Tebay Services.
This is an excellent opportunity for someone with strong leadership skills and a passion for food and customer service to lead a high-volume catering environment and drive sales growth.
The ideal candidate will have previous experience of leading a team in a fast-paced environment, with a proven track record of delivering results in a customer-facing role. They will also be passionate about our offer and champion our producers, ensuring that our customers receive a unique and delightful experience.
Your Key Responsibilities:
- Lead the shift to ensure the team delivers excellent customer service and brand excellence.
- Ensure all daily and weekly procedures, including open/close down, cash-handling, and stock management, are carried out efficiently.
- Manage the deployment of colleagues on a day-to-day basis, ensuring the right people are in the right place at the right time, including management of breaks according to customer demand.
- Support colleagues with any customer complaints, ensuring a positive resolution.
- Support the training of new colleagues through their 12-week induction journey, refresher, and any other relevant training.
- Implement products and standards throughout the department in line with company guidelines.
Benefits:
- Up to 75% off our products from our Kitchens.
- 25% off our products in our Farmshops.
- A free meal while on shift.
- Free parking.
- Contributory pension scheme.
- 28 days' holiday (pro rata for part-time) with the option to purchase an additional week.
- Paid day off for your birthday.
Estimated Salary: £25,000 - £35,000 per annum, depending on experience.
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