Digital Reporting Specialist

4 days ago


Leeds, Leeds, United Kingdom Jet2 Full time

Job Summary:

We're seeking a highly skilled Digital Reporting & Insights Specialist to join our data-driven team. As a key member of our Web Analytics team, you'll be responsible for collecting, analysing, and reporting on digital data to drive business insights and optimise performance across various platforms.

Key Responsibilities:
  • You'll analyse user behaviours, traffic sources, and conversion funnels to uncover insights and trends that guide decision-making.
  • You'll ensure reporting accuracy and data integrity across all dashboards and analytical outputs.
  • You'll provide insights and recommendations on conversion rate optimisation (CRO) and customer journey improvements based on data.
  • You'll use SQL to query data from databases such as BigQuery and Snowflake to support custom analysis needs.
  • You'll collaborate cross-functionally with other teams to define key metrics and reporting requirements.
  • You'll provide actionable insights and strategic recommendations based on analysis to improve website performance, customer experience, and marketing ROI.
Requirements:
  • You'll have experience in the following: SQL, Google Analytics 4 (GA4), Looker Studio, BigQuery, Snowflake or Google Tag Manager.
  • You'll have the ability to translate complex data into actionable insights.
  • You'll have a strong understanding of key performance metrics, including traffic, engagement, conversions, and ROI.
  • You'll be detail-oriented and proactive in identifying and addressing data accuracy and tracking issues.
  • You'll have a collaborative mindset with the ability to work cross-functionally with technical and non-technical teams.
About Jet2:

At Jet2, your potential has no limits. We're a leading leisure airline and package holiday company, committed to delivering an amazing journey for our customers. We're passionate about customer service and strive to create unforgettable experiences for millions of passengers. Join us as we redefine travel experiences and create memories that last a lifetime.

As a Digital Reporting & Insights Specialist at Jet2, you'll be part of a dynamic team that's driving innovation and excellence in digital analytics. You'll have access to a wide range of benefits, including hybrid working, colleague discounts, and annual pay reviews. We're committed to supporting your career growth and helping you achieve your full potential.



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