High-Performing Recovery Specialist

13 hours ago


Croydon, Greater London, United Kingdom Allianz Full time
Salary: £60,000+ annually. As a Commercial Recovery Driver, you will be an integral part of our team, responsible for delivering exceptional customer service to BMW customers in need of roadside assistance. This role offers a unique opportunity to excel in a rewarding environment where your expertise and experience will make a tangible impact.

You will work closely with our customers, providing instant feedback and ensuring their satisfaction with our services. You will also receive excellent industry-leading training, enabling you to grow professionally and develop new skills. In addition, you will be motivated by various achievable targets with financial rewards.

The working hours are flexible, with no overnight or 12-hour shifts. Our shifts average a 48-hour working week between 7am and 10pm, Monday to Sunday. You will have 2.5 weekends off per month and be notified 12 months in advance to manage your work-life balance. Working on Bank holidays? We provide a financial supplement and a day off in lieu.

To succeed in this role, you must be an experienced vehicle or roadside technician with diagnostic equipment experience. You will require excellent fault-finding and repair skills, as well as excellent customer-facing abilities. A good level of IT competence is essential, along with a full driver's license. Your adaptability to changing circumstances will be crucial to your success.

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