Anti-Social Behaviour Specialist
3 weeks ago
We are seeking an experienced professional to join our dedicated team as an Anti-Social Behaviour Case Manager. This role involves managing a varied caseload of ASB cases, including complex and high-risk incidents, while providing vital support to customers, colleagues, and external stakeholders.
Working within a hybrid model, you will play a key role in delivering our ASB service, ensuring cases are handled promptly and effectively, and always prioritising customer satisfaction. Ideally, you will have previous experience in managing ASB cases in a housing environment, with knowledge of the legislation and tools available to resolve these issues.
Key Responsibilities:- Manage a caseload of ASB cases, including complex and high-risk incidents, and develop effective strategies to resolve them.
- Build strong relationships with customers, colleagues, and external partners to deliver positive outcomes for communities.
- Utilise all available tools and enforcement methods to resolve ASB cases swiftly and effectively.
- Prepare legal notices, witness statements, and case documentation, representing Paradigm in court where necessary.
- Work proactively to deliver a customer-focused ASB service in line with our policies and procedures.
- Collaborate with internal teams such as Housing and Rent Recovery to ensure seamless case handling and resolution.
- Attend multi-agency meetings and represent Paradigm in discussions with local authorities, police, and other key partners.
We are looking for an individual with strong communication skills and the ability to manage and prioritise a complex caseload of ASB cases. You will need to demonstrate confidence when working with challenging behaviour, and experience in preparing case reports and legal documentation is essential. Experience within the housing sector, particularly in ASB management, is preferred, as is the ability to work flexibly.
In this role, your ability to work collaboratively with various stakeholders and develop problem-solving responses to ASB issues will be key to your success. You should have a strong understanding of landlord and tenant law and its application to tenancy and ASB management.
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Anti-Social Behaviour Specialist
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High Wycombe, Buckinghamshire, United Kingdom Paradigm Housing Full timeAnti-Social Behaviour Case ManagerWe are seeking an experienced Anti-Social Behaviour Case Manager to join our team at Paradigm Housing. As a key member of our community resolution team, you will be responsible for managing cases of anti-social behaviour in line with our policies and procedures.Key Responsibilities:Engage with residents and stakeholders to...
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Anti-Social Behaviour Specialist
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High Wycombe, Buckinghamshire, United Kingdom Paradigm Housing Full timeAnti-Social Behaviour Case ManagerWe are seeking an experienced Anti-Social Behaviour Case Manager to join our team at Paradigm Housing. As a key member of our community resolution team, you will be responsible for managing cases of anti-social behaviour in line with our policies and procedures.Key Responsibilities:Engage with residents and stakeholders to...
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Anti-Social Behaviour Specialist
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High Wycombe, Buckinghamshire, United Kingdom Paradigm Housing Full timeAnti-Social Behaviour Case Manager RoleWe are seeking an experienced and skilled Anti-Social Behaviour Case Manager to join our team at Paradigm Housing. As a key member of our community resolution team, you will play a vital role in resolving anti-social behaviour and improving communities.Key Responsibilities:Work with residents, community groups, and...
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Anti-Social Behaviour Specialist
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High Wycombe, Buckinghamshire, United Kingdom Paradigm Housing Full timeAnti-Social Behaviour Case Manager RoleWe are seeking an experienced and skilled Anti-Social Behaviour Case Manager to join our team at Paradigm Housing. As a key member of our community resolution team, you will play a vital role in resolving anti-social behaviour and improving communities.Key Responsibilities:Work with residents, community groups, and...
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Anti-Social Behaviour Specialist
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High Wycombe, Buckinghamshire, United Kingdom Paradigm Housing Full timeAnti-Social Behaviour Case Manager RoleWe are seeking an experienced and skilled Anti-Social Behaviour Case Manager to join our team at Paradigm Housing. As a key member of our community resolution team, you will play a vital role in resolving anti-social behaviour and improving communities.Key Responsibilities:Work with residents, community groups, and...
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Anti-Social Behaviour Specialist
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High Wycombe, Buckinghamshire, United Kingdom Net-Worx (2001) Limited Full timeAnti-Social Behaviour Case ManagerWe are seeking an experienced professional to join our dedicated ASB team as an Anti-Social Behaviour Case Manager. This role involves managing a varied caseload of cases, working closely with local communities, and developing effective solutions to resolve anti-social behaviour.Key Responsibilities:Manage a caseload of...
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