Account Manager

4 weeks ago


Sutton Coldfield, Birmingham, United Kingdom Hawk 3 Talent Solutions Full time
Account Manager Job Description

We are seeking a highly organized and detail-oriented Account Manager to join our team at Hawk 3 Talent Solutions. As an Account Manager, you will be responsible for providing exceptional customer service and support to our clients, while also managing and coordinating the scheduling of facilities management work and tasks for our field team.

Main Responsibilities:
  • Booking and scheduling facilities management work and tasks for the field team
  • Liaising with clients and operatives on jobs that need to be carried out
  • Scheduling of engineers and cleaners to attend client sites
  • Post-clean reports and invoicing spreadsheet completion
  • Filing and data management
  • Providing high levels of customer service and support to clients and the field team
Requirements:
  • Previous office experience in customer service or administration
  • Scheduling experience is a bonus
  • Good clear telephone voice and communication skills
  • Ability to work on own initiative and self-manage/support others
  • Methodical and organized approach to work

We are committed to the selection, recruitment, and development of the best people, basing judgments solely on suitability for the job. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we would love to hear from you.


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