Customer Support Associate

4 weeks ago


Inverness, Highland, United Kingdom The Richmond Fellowship Scotland Careers Full time
About The Role

We are seeking a dedicated and compassionate individual to join our team as a Bank Support Practitioner. This role offers the opportunity to make a positive difference in someone's life by providing support and care in our Inverness services.

As a Support Practitioner, you will have the flexibility to work across different services, gaining valuable experience and skills. Our Inverness area provides a diverse range of opportunities for individuals with varying needs, allowing you to tailor your approach to meet each service user's requirements.

Your Responsibilities
  • Personal Care and Support: Assist individuals with personal care and daily living tasks, ensuring their physical and emotional needs are met.
  • Social Support and Engagement: Plan and attend outings to leisure activities, promoting social interaction and community involvement.
  • Maintenance of Records: Maintain accurate and up-to-date records of service user interactions, progress, and outcomes.
What We Offer
  • Competitive Salary: Enjoy a competitive salary of approximately £27,500 per annum, reflecting the demands and responsibilities of the role.
  • Inclusive Environment: Work in an inclusive environment that celebrates diversity and promotes equality, where everyone feels welcome and valued.
  • Full Training and Development: Receive comprehensive training through our award-winning learning & development team, equipping you with the skills and knowledge needed to excel in your role.


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